Terms & Conditions

1. General Information

These Terms & Conditions govern your use of the PolarCare website (the “Website”) and all purchases made through it. By accessing or using the Website, you agree to these Terms & Conditions.

Email: info@rngrouptrading.com

2. Eligibility

By placing an order, you confirm that:

• You are at least 18 years old, or have parental/guardian consent.

• The information you provide is accurate and complete.

3. Orders & Contract

After placing an order, you will receive an order confirmation email.
A binding contract is formed only when the order is shipped.

We reserve the right to cancel orders if:

• Products are out of stock,

• Incorrect information is provided,

• Fraud or suspicious activity is detected.

4. Pricing & Payments

All prices displayed on the Website are shown in Dollar, including VAT where applicable.

We currently accept secure payments through:

• Credit / Debit Cards

• [Add payment providers here, e.g., Stripe / Klarna / PayPal if relevant]

Shipping costs will be shown at checkout.

5. Shipping & Delivery

Estimated delivery times are displayed during checkout.
Delivery times may vary based on location, customs, and external factors.

PolarCare is not responsible for delays caused by:

• Incorrect shipping information,

• Customs clearance,

• Events outside our control (weather, strikes, etc.).

6. Returns & Refund Policy

We offer a 60-day satisfaction guarantee.

To request a return or refund, email us at:
📧 info@rngrouptrading.com

Requirements:

• Return request must be submitted within 60 days of delivery.

• The customer is responsible for return shipping costs.

• The product should be returned in original or reasonably similar condition.

Refunds are processed after the return is received and inspected.
We reserve the right to refuse refunds due to excessive or fraudulent return activity.

7. Damaged or Incorrect Items

If an item arrives damaged or incorrect, contact us at info@rngrouptrading.com within 7 days of delivery.
We will send a replacement at no additional cost.

8. Product Information

We strive to display product images, descriptions, and benefits as accurately as possible; however:

• Packaging and appearance may vary slightly,

• We reserve the right to update product descriptions and prices without notice.

9. Limitation of Liability

PolarCare is not liable for indirect, incidental, or consequential damages arising from:

• Use or inability to use the product,

• Delays beyond our control,

• Misuse or failure to follow product instructions.

Maximum liability shall not exceed the total purchase price of the order.